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Frequently Asked Questions
Below are some of are common questions about our store
What ingredients are in MonoBites treats?
Each product contains only one ingredient. Our Beef Heart treats are made from 100% beef heart nothing added, nothing hidden.
Are your treats raw?
Yes. Our treats are gently freeze-dried to preserve the natural nutrients and flavor of raw meat while remaining shelf-stable and convenient.
Do you use fillers or preservatives?
No. We never use fillers, artificial additives, preservatives, or flavor enhancers. Purity is our standard.
Where are MonoBites treats made?
Our treats are made in the United States using high-quality sourced ingredients.
Are these treats suitable for all dogs?
MonoBites treats are suitable for most dogs. If your dog has specific health conditions or dietary restrictions, we recommend consulting your veterinarian before introducing any new food.
How should I store the treats?
Store in a cool, dry place and reseal the package after each use to maintain freshness.
How long does shipping take?
Orders are processed within 1–3 business days and typically arrive within 3–7 business days, depending on your location within the United States.
What is your return policy?
We accept returns on unopened products within 14 days of delivery. Due to the nature of pet food products, opened items cannot be returned. If your order arrives damaged, please contact us within 48 hours with photos for a replacement.